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Contact Altair Support

If you are unable to contact Altair support via the Altair One customer portal, you may reach out to technical support via phone or email. Use the following table as a reference to locate the support office for your region.

When contacting Altair support, specify the product and version number you are using along with a detailed description of the problem. It is beneficial for the support engineer to know what type of workstation, operating system, RAM, and graphics board you have, so include that in your communication

Location Phone Number Support Email
Australia +61 37 068 9972 [email protected]
Brazil +55 114 632 4752 [email protected]
Canada +1 437 826 7228 [email protected]
China +86 216 146 9080 [email protected]
France +33 1 41 33 09 92 [email protected]
Germany +49 7031 309 9519 [email protected]
Greece [email protected]
India +91 806 629 4500 [email protected]
Israel [email protected]
Italy [email protected]
Japan +81 (0)3 4571 1454 [email protected]
Malaysia +60 39 212 1216 [email protected]
Mexico +52 557 005 7890 [email protected]
South Africa +27 21 140 4668 [email protected]
South Korea +82 26 105 2473 [email protected]
Spain +34 91 330 5261 [email protected]
Sweden +46 46 460 28 28 [email protected]
United Kingdom +44 204 519 4195 [email protected]
United States +1 248 614 2425 [email protected]
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